Information For Tenants - Southampton Letting Agents | Fixed Fee Lettings & Property Management Southampton Letting Agents | Fixed Fee Lettings & Property Management

Information For Tenants

Rental Information for Tenants

Finding a Property To Rent In Southampton

Our Staff are specially trained and equipped to assist tenants to find properties to rent in Southampton that will meet their needs. We maintain a database of properties available to rent and of prospective tenants and their requirements. As properties become available, our first action is to contact waiting tenants on the database, who’s requirements match that particularly property. Typically, properties to rent become available about two months before occupancy due date, so where possible it is advisable to start looking early. We are happy to hold your details and requirements to enable us to find you the right property. If you subscribe we will send you our weekly list of available properties. You can also follow us on twitter or join our face book page to receive live property updates as they happen.

Arranging Viewings

Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit you; we can even conduct viewings in evenings or on week-ends, subject of course to the Landlords or tenants agreement. All viewings will be accompanied by a member of staff, who will be able to provide immediate advice and answer any questions you may have. It’s a good idea to visit the local area where the property is located and try to thing of any questions you would like to ask and make a note before the viewing.

Application & Request to Rent

Having decided on a property, you will need to complete our online pre-application form found by Clicking Here . At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc. Once we have your completed pre application we will contact the landlord to state your interest in renting the property.
Upon the landlords acceptance your pre application will be forwarded to our independent referencing company who will contact you to confirm your personal and employment details. At this stage a Reservation Deposit will also be required. Assuming the rental proceeds as expected, the initial holding deposit is deducted from the monies due before occupation as outlined on the documentation we will send you at your initial application stage
If the Landlord declines your application based on the results of the referencing then the Reservation Deposit will be refunded, minus £85 per adult applicant to cover administration and admin costs. However the Reservation Deposit will not be refunded if the applicant decides not to proceed, for whatever reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.


References will be acquired on behalf of the Landlord by our referencing provider. Normally these will include:
  • Your current employment Details
  • Your current employment Details
  • Your current Address
  • Current Or previous Landlord Referance
  • Past Addresses if less than 3 years
In addition to the details above a credit check will be undertaken. Where a Tenant is unable to meet the required income or credit checks, the Tenant may have a Guarantor agree to underwrite any rent liabilities.


Rents are normally quoted on a per calendar month basis. In addition, the Tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. Rents are payable by standing order (unless alternative arrangements have been agreed) to our Company bank account monthly in advance. The first month’s rent is due before signing of the contract at least seven days before the planned tenancy start. The first rental payment can be made by Debit card or BACS transfer.


A deposit is required prior to occupation. This is normally equal to one month’s rent, but may be more e.g. equal to 6 weeks rent. Check with our representative. Where we are managing the property, the deposit will be either
  • Held by us and covered by insurance.
  • Forwarded to the government authorised custodial body.
We will inform you in writing within 30 days of the start of the tenancy which scheme is being used.
Where we are not managing the property any tenancy deposit which is required will be taken by us and passed to the Landlord. It is then the Landlords responsibility to protect the deposit. The deposit is held to cover any breakages, damage, rent arrears or other tenant liabilities. At the end of the tenancy we will check the property in the presence of the Tenant and if necessary assess any damages or deductions due. Please note that the deposit cannot be used by the Tenant to cover rent.

Administration / Agency Fees

A fee is due to the agent prior to the start of the tenancy to cover the Tenant’s share off:
  • Administration Costs
  • Preparation Of The Tenancy
  • Legal Notices
  • Referencing And Credits Checks
  • Past Addresses if less than 3 years

Where an Independent Inventory Agent is used there may be a fee from the Inventory agent towards the check-in or Check-out. If a Guarantor is required then a pre-confirmed Guarantor charge will be required. Our Fees are Clearly stated at the very beginning before you make any payments to us.

Lettings News

Online Management

Landlords and tenants can login to the website and manage their accounts.
  • see all invoices
  • Account statements
  • Viewing Information
  • Monitor Works Orders
landlords can even add new properties, which after approval can be published on the website, tenants can request works orders and track the progress and much more... Get Started Toady